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Episode title: English for Startups: Pitching to Investors Level: Advance Duration:00:23:02 The world of tech startups can be extremely exciting and rewarding. But success is certainly not guaranteed. In fact, 90% of new ventures that don’t attract investors within the first three years will fail. So if your company has made it through the valley …

E10-AdvanceLevel-English for Startups: Pitching to Investors ادامه مطلب »

Episode title: Dealing with an angry caller (part2) Level: Intermediate Duration: 00:20:37 We hope that all of our customers are satisfied ones. Indeed, a basic goal in business is to keep customers happy and coming back. But we can’t please all of the people all of the time. Angry callers are often upset because they don’t …

E20-IntermediateLevel-Dealing with an angry caller (part2) ادامه مطلب »

Episode title: Dealing with an angry caller (part1) Level: Intermediate Duration: 00:15:36 Successfully handling an angry caller is an important skill. Often, these callers are customers and you don’t want to lose their business. Satisfied customers will return and recommend your company to others. Angry customers will do the opposite. So in today’s lesson, we’ll cover …

E19-IntermediateLevel-Dealing with an angry caller (part1) ادامه مطلب »

Episode title: Road trip Level: Beginner Duration:00:21:12 Hitting the road with friends or family, for a week-long adventure is a time-honoured tradition–especially in North America. In this episode, Andrew and Suzanne talk about what makes a great road trip and share their favorite road trip memories. [pods field=”castbox-code”]

Episode title: School lunches Level: Beginner Duration:00:11:52 What kind of lunch did you eat when you went to school? In this episode, Morag and Andrew take a trip down memory lane and discuss the school lunches of their youth. Come learn about the ins and outs of the cafeteria [pods field=”castbox-code”]

Episode title: English for Startups: Discussing a Pivot Level: Advance Duration: 00:22:59 Pivoting well isn’t easy. It takes some tough conversations about new goals for the company and new needs. And one of the toughest aspects of the pivot is sacrificing some of your old ideas. You also have to remember it’s not just about you …

E09-AdvanceLevel-English for Startups: Discussing a Pivot ادامه مطلب »

Episode title: Dealing with Customers on the Phone 2 Level: Intermediate Duration: 00:16:04 In this episode, we’ll look at some of unexpected situations. We’ll discuss ways to tell a caller what’s happening during the call and how to politely question and clarify if you don’t hear or understand something. We’ll cover language for signaling that a …

E18-IntermediateLevel-Dealing with Customers on the Phone 2 ادامه مطلب »

Episode title: Dealing with Customers on the Phone 1 Level: Intermediate Duration: 00:18:04 It’s natural to feel a little nervous when answering questions on the phone, especially when you’re using a different language. You can’t see the other person, so you can’t interpret facial expressions and body language. You also need to listen more carefully, so …

E17-IntermediateLevel-Dealing with Customers on the Phone 1 ادامه مطلب »

Episode title: A new hobby and a big purchase Level: Beginner Duration:00:25:20 We love catching up with friends. In fact, before every beginner episode, our hosts spend some time doing just that. Today you get to listen in as Andrew and Kassy catch up on the latest news in their lives – from Andrew’s new …

E18-BeginnerLevel-A new hobby and a big purchase ادامه مطلب »

Episode title: Squid game Level: Beginner Duration:00:18:33 Squid Game is a Korean show that has become extremely popular around the world. In this episode, Andrew and Kassy talk about the show, sharing their thoughts on the plot, story, and characters. If you liked Squid Game or are thinking about watching it, you shouldn’t miss this …

E17-BeginnerLevel-Squid game ادامه مطلب »